Skyangel México

First Contact Center

We create procedures,About safety,We ensure confidentiality

Virtual Custody for Executives and Diplomats

Our staff are qualified and specialized for acting in certain situations.

Caring and protection are a constant on which we work every day of the year in ourFirst Contact Center. To this end, we are equipped with GPS technology and our great human team consists of highly qualified women and men committed to the company’s values.

We know that security services are a must for top executives and diplomats. For this reason, Skyangel offers you the First Contact Center.

Incident Classification and Reaction Policies

Risk Situations 1

Red Procedures

  1. Kidnapping/Express kidnapping
  2. Assault and battery
  3. Robbery with violence
  4. Housebreaking (with violence) when there are people inside
  5. Panic button with or without response
  6. Corporate vehicles stolen with/without violence
  7. Serious incidents
  8. Felonies against employees
  9. Kidnapping witnesses

Risk Situations 2

Green Procedures

  1. Car accident
  2. Car breakdown
  3. Immobilized / Towed vehicle
  4. On transit / Stopped
  5. Medical request
  6. Ambulance request
  7. Request for closest drugstore location
  8. Panic button (false alarm)

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